เทคโนโลยีธุรกิจดิจิทัล (คอมพิวเตอร์ธุรกิจ)
consider inbound or make outbound phone calls to shoppers with the target of discussing non- revenue relevant problems.
along with Sr. coach and Assistant schooling chief, problems written and oral warnings and or reprimands to agents for offenses as outlined in the worker handbook.
The ability to Assume in your toes in a fast-paced surroundings exactly where messages in excess of chat and e-mail come speedy and furious
Is open and aware of consistent coaching; normally takes an Lively purpose in overall performance organizing and goal placing; participates in Specialist progress and self-improvement activities
Bellsouth will make a choice to shut its internal call center asset in Nacogdoches, Texas 2003
เว็บไซด์ การแข่งขันทักษะวิชาชีพ ระดับชาติ
expertise Doing work as Section of a collaborative group - we get the job done with each other to get more info make certain customers are able to use our services and products with no difficulty and great working experience is supplied all through each individual conversation.
check and validate consumer encounter hypotheses via usability screening involving wireframes, prototypes, and the final solution.
talk to existing and future buyers utilizing a variety of computer and telecommunications technology/software program to provide information and remedy issues.
analysis and review current market tendencies to find out new small business possibilities inside the BPO, get in touch with Middle, and IT provider sectors.
knowledge Doing the job as A part of a collaborative group - we work with each other to be certain prospects can easily use our services with no problems and outstanding encounter is provided for the duration of each and every interaction.
you may receive the attention and concentrate of the boutique systems integration business Along with the means and access of the national Manage programs integration and automation company.
Be open and aware of steady coaching, consider an active part in efficiency planning and aim environment.